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A payout moves money from one of your treasury accounts to a payee. Acclaim handles routing, compliance checks, and delivery on the rail. Your job is to make sure the account is funded, the payee is ready, and you confirm status in the Acclaim Console. In sandbox, you can walk through the full flow without moving real money.

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Fund a treasury account

Before you send money, the treasury account you plan to use needs enough balance for the payout (and any fees your setup includes).
  • Funds usually enter through a linked settlement account (your external bank) or other funding flows your organization uses.
  • You can add funds from the Acclaim Console in Treasury → Funding or through processes your team has already configured.
  • Treasury accounts are single-currency; use an account in the same currency as the payout.
For a deeper operations view, see Funding accounts.

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Create a payee

A payee is the person or organization you pay (for example an agent, provider, member, or vendor).
  • Payee records hold payout destination details so you are not storing raw bank data in spreadsheets.
  • If you use payout links, the recipient can complete or choose payout details through a secure link instead of you entering everything up front.
See Payees and Payout links for how these fit together.

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Create a payout

When the treasury account has funds and the payee exists, you create a payout with a treasury account (source of funds), a payee, and the right currency for the rail. Amounts are expressed in the smallest currency unit for that currency (for example cents for USD), unless the Acclaim Console shows a different unit for your role.

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Funding amount and payment amount

A payout involves two related amounts:
  • Funding amount — how much is debited from your treasury account (the side that funds the send).
  • Payment amount — how much is paid to the payee on the recipient side (what they receive in the payout currency).
If there is currency conversion or fees, those two numbers may not match. You choose which side to lock (hold fixed):
  • Lock the funding amount when you need a fixed debit from treasury; the payment amount is derived from rates and fees.
  • Lock the payment amount when the payee must receive an exact sum; the funding debit is derived from rates and fees.
The Console (or your API integration) will show the controls that apply to your payout corridor and currency pair. You can also use a payout link so the recipient picks or confirms how they want to be paid when that fits your process. Payouts can be created from supported Console flows, file uploads, or your team’s API integration, depending on what your organization uses.

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Track the payout

After the payout is created, Acclaim processes it on the appropriate network. You can monitor progress in the Acclaim Console (search the payout, open details, review status and timelines). If your organization uses webhooks or an API integration, engineering can subscribe to events such as payout.created, payout.processing, payout.succeeded, and payout.failed so internal systems stay in sync. See Webhooks and the API Reference for technical detail.

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Batch payouts

To send many payouts at once (for example monthly commissions), use a payout batch so you can initiate, track, and reconcile them as one run. See Batch payouts.

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Sandbox and going live

Use sandbox to validate funding, payees, payouts, and notifications with test data. When you move to production, switch to live keys and funding only as part of your go-live checklist. See Testing and going live.
Last modified on March 30, 2026