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By default, Acclaim sends emails from no-reply@withacclaim.com. If you want emails to come from your own domain, you can configure a custom from address in the Console. A branded sender improves trust and significantly improves deliverability.

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Configure a custom from address

To send from your own domain, go to Settings > Email Settings in the Acclaim Console. From there, you can:
  • Enter the branded from address you want to use
  • Optionally enter a return-path domain for bounce handling
  • Save your settings to generate the required DNS records

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How setup works

Setting up a branded sender follows a short verification flow:
  1. Enter the from address you want to use.
  2. Save your email settings to create the domain configuration.
  3. Add the DNS records exactly as shown in the Console.
  4. Refresh verification after DNS propagation finishes.
The exact records vary by domain and account, so use the values shown in your Acclaim environment.

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DNS verification

Acclaim shows the DNS records required to verify your sending domain. These records typically cover:
  • SPF to authorize sending for your domain
  • DKIM to sign outbound email
  • Return-path to customize the bounce handling domain (optional)
Your custom from address is ready to use after these records are added and verified.

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What to expect

Before verification is complete, Acclaim continues sending email from no-reply@withacclaim.com. After your domain is verified, Acclaim can send from your branded address instead. DNS changes can take time to propagate, so verification may not complete immediately after you add the records. If it does not work immediately, then please return to the page later and re-attempt the verification process.
Last modified on April 6, 2026