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Virtual accounts are bank account details used to receive incoming transfers from payers. They allow you to collect funds via bank transfer without requiring a hosted or embedded payment experience. Each virtual account can be used to identify, route, and reconcile incoming funds automatically.

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How virtual accounts work

Virtual accounts follow a simple flow: assign, receive, and reconcile.
  1. Provision a virtual account Create or assign a virtual account with specific bank details.
  2. Share account details Provide the account details to a payer or embed them in your workflow.
  3. Receive funds The payer sends a bank transfer to the virtual account.
  4. Track and reconcile Incoming funds are recorded and can be matched to a payer, payment, or internal reference.

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Assigning virtual accounts

Virtual accounts can be used in different ways depending on your workflow:
  • Per payer — assign a dedicated account to each payer
  • Per payment or invoice — generate unique details for a specific transaction
  • Shared accounts with references — use a single account with reference data to identify payments
Assigning accounts strategically improves matching accuracy and operational efficiency.

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Reconciliation

Virtual accounts simplify reconciliation by linking incoming transfers to your system. You can:
  • Match funds to a payer or payment request
  • Use reference information to identify payments
  • Track incoming transfers in real time
This reduces manual reconciliation and improves accuracy.

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Supported transfers

Virtual accounts support incoming transfers through bank payment rails. Examples include:
  • Domestic bank transfers
  • International wire transfers (where supported)
Availability depends on country and currency. For the current list of supported regions, currencies, and funding methods, see Virtual accounts (Treasury).

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When to use virtual accounts

Use virtual accounts when:
  • Payers prefer to send bank transfers directly
  • You want to avoid payer-facing payment flows
  • You need high-confidence reconciliation for incoming funds
  • You are handling large or recurring transfers

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Relationship to payment requests

  • Virtual accounts receive funds via transfer
  • Payment requests collect funds through hosted or embedded experiences
You can combine both:
  • Send a payment request for immediate payment
  • Provide a virtual account as an alternative payment method

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Relationship to payers

Virtual accounts can be associated with payers to improve tracking:
  • Assigning a dedicated account per payer simplifies reconciliation
  • Incoming funds can be automatically linked to the correct payer

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Tracking and status

Incoming transfers are tracked as they are received. You can:
  • Monitor incoming funds in the Console
  • Receive updates via webhooks
  • Track payment status and reconciliation

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Best practices

  • Assign dedicated accounts where possible to reduce ambiguity
  • Use reference fields when sharing accounts across payers
  • Communicate clear instructions to payers for transfers
  • Monitor incoming funds and reconcile promptly

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Summary

  • Virtual accounts enable you to receive bank transfers directly
  • They provide structured tracking and reconciliation for incoming funds
  • They are ideal for transfer-based collection workflows
  • They complement payment requests and tokenization requests
Last modified on March 29, 2026