Reconciliation is the process of matching incoming funds to your internal records.
Acclaim provides structured data across payment requests, payers, and virtual accounts so you can track, match, and report on payments accurately.
How reconciliation works
Every incoming payment is recorded with consistent identifiers and metadata.
You can use this data to:
- Match payments to invoices, claims, or internal records
- Track payment status and outcomes
- Reconcile totals across balances and reports
Reconciliation by collection method
Payment requests
Payment requests provide structured, one-to-one mapping between a request and a payment.
- Each request defines the expected amount and currency
- Completed payments are linked directly to the request
- Metadata can be used to associate payments with internal systems
This makes reconciliation straightforward for request-based payments.
Virtual accounts
Virtual accounts enable reconciliation of incoming bank transfers.
- Each account can be assigned to a payer or workflow
- Incoming transfers are linked to the virtual account
- Reference data can be used to identify the purpose of a payment
This reduces ambiguity when receiving bank transfers.
Tokenized payment methods
When using tokenized payment methods:
- Payments can be associated with a stored payer
- Reuse of payment methods ensures consistent payer identification
- Payment history can be tracked across multiple transactions
Key reconciliation data
Each payment includes structured data to support reconciliation:
- Payment ID
- Amount and currency
- Status (e.g. Succeeded, Failed)
- Payer (if available)
- Payment method
- Metadata (custom fields)
Use this data to match payments to your internal records.
Metadata allows you to attach your own identifiers to a payment.
Common use cases:
- Internal invoice ID
- Claim or policy reference
- Customer identifier
Including metadata at the time of creation improves reconciliation accuracy.
Reporting and exports
You can export payment data from the Console for reporting and reconciliation.
Exports typically include:
- Payment details and status
- Amounts and currencies
- Payer information
- Timestamps and identifiers
This data can be used in:
- Accounting systems
- Internal reconciliation workflows
- Financial reporting
Webhooks and automation
Webhooks allow you to automate reconciliation workflows.
Use webhooks to:
- Detect when a payment succeeds
- Update internal records automatically
- Trigger downstream processes
This reduces manual reconciliation effort.
Best practices
- Include metadata for every payment request
- Assign virtual accounts strategically to reduce ambiguity
- Track payments using unique identifiers
- Use webhooks to automate reconciliation
- Regularly export and review payment data
Summary
- Reconciliation matches incoming payments to your internal records
- Payment requests and virtual accounts provide structured tracking
- Metadata improves accuracy and automation
- Webhooks and exports enable efficient reconciliation workflows
Last modified on March 29, 2026
