> ## Documentation Index
> Fetch the complete documentation index at: https://docs.withacclaim.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Virtual accounts

> Receive bank transfers using dedicated virtual account details. Assign accounts to payers or workflows and automatically reconcile incoming funds.

Virtual accounts are bank account details used to receive incoming transfers from payers.
They allow you to collect funds via **bank transfer** without requiring a hosted or embedded payment experience.

Each virtual account can be used to **identify, route, and reconcile incoming funds** automatically.

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## How virtual accounts work

Virtual accounts follow a simple flow: **assign**, **receive**, and **reconcile**.

1. **Provision a virtual account**
   Create or assign a virtual account with specific bank details.

2. **Share account details**
   Provide the account details to a payer or embed them in your workflow.

3. **Receive funds**
   The payer sends a bank transfer to the virtual account.

4. **Track and reconcile**
   Incoming funds are recorded and can be matched to a payer, payment, or internal reference.

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## Assigning virtual accounts

Virtual accounts can be used in different ways depending on your workflow:

* **Per payer** — assign a dedicated account to each payer
* **Per payment or invoice** — generate unique details for a specific transaction
* **Shared accounts with references** — use a single account with reference data to identify payments

Assigning accounts strategically improves **matching accuracy** and **operational efficiency**.

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## Reconciliation

Virtual accounts simplify reconciliation by linking incoming transfers to your system.

You can:

* Match funds to a **payer** or **payment request**
* Use **reference information** to identify payments
* Track incoming transfers in real time

This reduces manual reconciliation and improves accuracy.

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## Supported transfers

Virtual accounts support incoming transfers through bank payment rails.

Examples include:

* Domestic bank transfers
* International wire transfers (where supported)

Availability depends on **country and currency**. For the current list of supported regions, currencies, and funding methods, see [Virtual accounts (Treasury)](/guides/treasury/virtual-accounts#supported-regions-and-capabilities).

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## When to use virtual accounts

Use virtual accounts when:

* Payers prefer to **send bank transfers directly**
* You want to **avoid payer-facing payment flows**
* You need **high-confidence reconciliation** for incoming funds
* You are handling **large or recurring transfers**

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## Relationship to payment requests

* **Virtual accounts** receive funds via transfer
* **Payment requests** collect funds through hosted or embedded experiences

You can combine both:

* Send a payment request for immediate payment
* Provide a virtual account as an alternative payment method

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## Relationship to payers

Virtual accounts can be associated with payers to improve tracking:

* Assigning a dedicated account per payer simplifies reconciliation
* Incoming funds can be automatically linked to the correct payer

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## Tracking and status

Incoming transfers are tracked as they are received.

You can:

* Monitor incoming funds in the **Console**
* Receive updates via **webhooks**
* Track payment status and reconciliation

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## Best practices

* **Assign dedicated accounts** where possible to reduce ambiguity
* **Use reference fields** when sharing accounts across payers
* **Communicate clear instructions** to payers for transfers
* **Monitor incoming funds** and reconcile promptly

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## Summary

* Virtual accounts enable you to **receive bank transfers directly**
* They provide **structured tracking and reconciliation** for incoming funds
* They are ideal for transfer-based collection workflows
* They complement payment requests and setup requests

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## Related resources

* [Virtual accounts (Treasury)](/guides/treasury/virtual-accounts) — supported countries, currencies, and funding methods
